Frequently Asked Questions

Everything you need to know about your Tribit audio experience.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location, generally ranging from 7-14 business days.

What is the Tribit return policy?

We offer a 30-day money-back guarantee for any reason. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund.

Do Tribit products come with a warranty?

Yes, all Tribit products include a 12-month replacement warranty. You can also extend your warranty by an additional 6 months by registering your product on our official website.

How do I pair my Tribit Bluetooth speaker or headphones?

Turn on your device and enter pairing mode by holding the Bluetooth button until the indicator light flashes. Select the Tribit model from your phone or laptop's Bluetooth settings to connect.

Are Tribit speakers waterproof?

Many of our speakers, such as the StormBox series, feature an IPX7 waterproof rating, meaning they can be submerged in water up to 1 meter deep for 30 minutes.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.